Privacy Policy

At Faynexa Workspace, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect several types of information, including:

Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely through third-party providers)

Device and Usage Information

We automatically collect certain data when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Website interaction behavior

  • Cookies and tracking technologies

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve website functionality and shopping experience

  • Send order confirmations and shipping updates

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails (only if you opt in)

3. Sharing Your Information

We do not sell personal information. However, we may share information with trusted third parties, including:

  • Payment processors

  • Shipping carriers

  • Website hosting and analytics providers

  • Legal or regulatory authorities when required

These partners are obligated to protect your information.

4. Cookies and Tracking Technologies

We use cookies to improve website performance and user experience. Cookies help us:

  • Remember customer preferences

  • Analyze website traffic

  • Improve security

  • Support marketing efforts

Customers can disable cookies through browser settings, though some features may not function properly.

5. GDPR Privacy Rights (European Users)

If you are located in the European Economic Area, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of personal data

  • Restrict or object to processing

  • Request data portability

To exercise these rights, please contact us.

6. CCPA Privacy Rights (California Residents)

California residents have the right to:

  • Request disclosure of collected personal data

  • Request deletion of personal information

  • Opt-out of data selling (we do not sell personal data)

  • Receive equal service regardless of privacy requests

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill business and legal requirements

  • Maintain transaction records

  • Prevent fraud or disputes

8. Data Security

We implement security measures including:

  • Secure payment processing

  • Encrypted transactions

  • Restricted internal data access

  • Monitoring against unauthorized access

However, no online system is completely secure.

9. Third-Party Services

Our website may contain links to third-party services. We are not responsible for their privacy practices. Customers should review third-party privacy policies separately.

10. Children’s Privacy

Our services are not directed toward individuals under 13 years old. We do not knowingly collect information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates take effect immediately once posted on our website.

12. Contact Information

Faynexa Workspace
Address: 8068 Lesia Cir, Orlando, FL 32835, United States
Phone: (803) 998-7877
Email: contact@faynexa.store